Introducing Informed Care Management (ICM) – the ActiveHealth disease management program that actively engages all parties in the decision making process. Targeted, member-specific information is communicated to both the member and the physician to help make smarter, more informed decisions about clinical care – one member at a time. Our unique approach and clinical technology foundation allows for better healthcare at lower costs. View our ICM case study video.

Pinpointing those members in need.
ICM provides ongoing clinical support to "high-risk" members, identified by our Clinical Stratification and Identification (CSID) tool, who have complex and chronic conditions. The ICM approach monitors an entire client population and focuses on the overall health of the individual member in a comprehensive, holistic manner. ICM interactively engages the physician, nurse and member in the care process.

Enabling our Nurse Care Managers.
Our Nurse Care Managers, with an average of 20 years experience, are supported with unique tools to educate, empower and motivate members to better understand their conditions and take actions to improve their health. Our nurses have the power of the CareEngine at their fingertips, and use a sophisticated workflow tool called ActiveAdvice® to create customized care plans and guide their conversations with members. Our Nurse Care Managers obtain and track additional information from members (otherwise unavailable via claims), such as over-the-counter and herbal medications, diet, exercise and allergies. This vital information is then processed through the CareEngine, which may then issue new Care Considerations.

Next >>