Educating and coaching for 34 conditions.
Customized health assessments are available for 34 condition clusters. Nurse Care Managers educate members on self management techniques so that they can take better control of their conditions. They provide coaching on ways to improve their health, including lifestyle factors and behavioral changes. In addition, they review warning signs for all conditions and discuss appropriate actions to take if they occur.

Hear what one member has to say about her experience with her health coach from ActiveHealth. View CNBC video.

Clinical foundation of ICM.
At the foundation of ICM is the ActiveHealth Clinical Development Center, made up of a team of 14 full-time board-certified physicians, one pharmacist and one registered nurse. This clinical team develops new CSID matrices, care plans to guide our ICM program, and Care Considerations based on nationally-accepted evidence-based practice guidelines and literature. Care Considerations and matrices are updated three times annually, along with a formal annual review of all programs and clinical guidelines.

Our clinical team meets daily to discuss new issues and developments in the medical field. Rigorous reviews of the following evidence-based sources are conducted:

• publications and position statements of major medical organizations
  and peer-reviewed journals,
• standard medical textbooks,
• discussion with subspecialty panelists,
• and other sources of evidence-based clinical data.

ICM saves. First-year savings of $2.72 pmpm.
A study involving a large-scale commercial population of 200,000 members demonstrated the incremental value of Informed Care Management when combined with CareEngine clinical decision support technology. See the proof here.

Click here for FAQs about ICM.

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